Frequently Asked Questions

Q.     What browser can I use?

A.     Virtually any browser will work.


Q.     What operating system can I use?

A.     Windows 95


Q.     How much memory will I need?

A.     The amount that is recommended by your operating system.


Q.     How will the modem connect to my Computer?

A.     The Modem will utilize the serial port.


Q.     How do I initialize my service?

A.     After installing the necessary hardware and software, you will call AlphaCom to set up an account and initialize the modem.


Q.     Who do I pay for my monthly or yearly service fee?

A.     You will pay AlphaCom for the service. Payment can be submitted by check, credit card, or bank draft.


Q.     Who will be my ISP (Internet Service Provider.)

A.     AlphaCom.


Q.     Will there be technical support?

A.     Yes. AlphaCom will provide technical support for their customers (330-785-5555 ext 4).


Q.     What will my monthly service include?

A.     Unlimited access to the internet, server space for personal home page, tech support and e-mail account.  


 

For specific answers about coverge area and/or technical inquiries please contact AlphaCom Corp. Customer Service 330-785-5555 ext 4

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